================================================================================ USG CONNECT — HOW TO INSTALL AND RUN Version 1.1.1 https://usg-teams.com/connect/ App: https://connect.usg-teams.com ================================================================================ READ THIS BEFORE OPENING THE APP. macOS, Windows, and some Linux systems show a security warning for apps that are not yet Apple-notarized / Microsoft code-signed. That is normal for our current beta builds. Follow the steps below and the app will run. The desktop app is the SAME product as the browser at connect.usg-teams.com (same login, meetings, screen share, chat, recording). -------------------------------------------------------------------------------- macOS (Intel and Apple Silicon) -------------------------------------------------------------------------------- IMPORTANT: Do NOT double-click "USG Connect.app" the first time if you downloaded a .dmg from the browser. macOS will block it. OPTION A — Easiest from the DMG (recommended if you have the disk image open) 1. Double-click the .dmg to open it. 2. You should see: - USG Connect.app - Install USG Connect.command ← use this - Applications (shortcut) - This HOW-TO / README file 3. RIGHT-CLICK (or Control-click) "Install USG Connect.command". 4. Choose Open, then click Open again in the dialog. 5. The installer copies the app to Applications, removes the security block, and launches USG Connect. OPTION B — One Terminal command (no security scare screen) Open Terminal and paste: curl -fsSL https://usg-teams.com/downloads/install-connect-mac.sh | bash That downloads the correct Mac build, installs to Applications, and opens it. OPTION C — Already blocked / “Apple cannot check for malicious software” Open Terminal and paste: xattr -cr "/Applications/USG Connect.app" open "/Applications/USG Connect.app" Or: System Settings → Privacy & Security → scroll down → Open Anyway. WHICH DMG TO USE - Apple Silicon (M1 / M2 / M3 / M4): USGConnect-*-Mac-AppleSilicon.dmg - Intel Mac: USGConnect-*-Mac-Intel.dmg AFTER INSTALL Open “USG Connect” from Applications or Spotlight. Sign in with email or Google (same account as the website). -------------------------------------------------------------------------------- Windows 10 / 11 -------------------------------------------------------------------------------- SETUP INSTALLER (USGConnect-*-Windows-Setup.exe) — recommended 1. Download and double-click the Setup .exe. 2. If Windows SmartScreen says “Windows protected your PC”: a. Click “More info” b. Click “Run anyway” This is a one-time warning until the app is code-signed. 3. Follow the installer (choose folder if asked). 4. Launch “USG Connect” from the Start Menu or Desktop shortcut. PORTABLE (USGConnect-*-Windows-Portable.exe) 1. Download the portable .exe (no installer). 2. If SmartScreen appears: More info → Run anyway. 3. Double-click to run. No install required. AFTER INSTALL Sign in with email or Google (same as connect.usg-teams.com). -------------------------------------------------------------------------------- Linux -------------------------------------------------------------------------------- AppImage (most distros) 1. Download USGConnect-*-Linux.AppImage 2. Open a terminal in the download folder: chmod +x USGConnect-*-Linux.AppImage ./USGConnect-*-Linux.AppImage 3. If your system asks to integrate the app, you can allow it. Debian / Ubuntu (.deb) 1. Download USGConnect-*-Linux.deb 2. Install: sudo dpkg -i USGConnect-*-Linux.deb sudo apt-get install -f # only if dpkg reports missing deps 3. Start from the app menu: “USG Connect” -------------------------------------------------------------------------------- First launch checklist -------------------------------------------------------------------------------- [ ] Install using the steps for your OS above (do not skip security steps) [ ] Allow camera and microphone when the system asks [ ] On macOS, allow Screen Recording if you will share your screen: System Settings → Privacy & Security → Screen Recording → USG Connect [ ] Sign in at the login screen (or create an account) [ ] Create or join a meeting with a room code -------------------------------------------------------------------------------- Troubleshooting -------------------------------------------------------------------------------- macOS: “App is damaged” or “can’t be opened” → xattr -cr "/Applications/USG Connect.app" → or reinstall with: curl -fsSL https://usg-teams.com/downloads/install-connect-mac.sh | bash Windows: SmartScreen every time → More info → Run anyway (expected until code signing is added) Blank window / won’t connect → Check internet; the app needs access to https://connect.usg-teams.com → Try the browser: https://connect.usg-teams.com Camera / mic / settings not working → Grant OS privacy permissions for USG Connect → Close Zoom/Teams/other apps that may lock the camera → Hard-refresh or restart the app Need help? → https://usg-teams.com/connect/ → usgteams@gmail.com -------------------------------------------------------------------------------- Legal / beta note -------------------------------------------------------------------------------- USG Connect desktop builds are distributed under active development. They are not currently Apple-notarized or Microsoft EV-signed. Use the install steps above so your OS allows a trusted first run. © USG Films / USG Teams ================================================================================